Privacy Policy
Information on personal data processing pursuant to EU Reg. 679/2016 (GDPR).
Your data is safe. We do not sell or share your personal data with third parties for commercial purposes. Data is used exclusively to provide our services.
1. Data controller
The Data Controller is Klapix s.r.l.s, VAT 03139480606, registered at Frosinone, Italia. Contact: info@ekospill.it.
2. Data collected
We collect the following personal data:
- Registration data: name, surname, email, company name, VAT number, address.
- Purchase data: orders, billing, payment methods (we do not store card data).
- Navigation data: IP address, browser, pages visited, via technical cookies.
- Communications: messages sent through the contact form.
3. Purposes and legal basis
- Contract execution: order management, invoicing, shipping.
- Legal obligations: tax and accounting obligations.
- Legitimate interest: fraud prevention, platform security.
- Consent: sending newsletters and commercial communications (only if expressly authorized).
4. Data retention
- Registration and order data: 10 years (tax obligations).
- Navigation data: max 13 months.
- Communications: 2 years from the request.
- Newsletter: until consent is withdrawn.
5. Third-party sharing
Data may be shared with:
- Stripe — payment processor (card data). Privacy: stripe.com/privacy.
- Google Analytics — traffic analysis (anonymized).
- Couriers and shippers for order delivery.
- Competent authorities if required by law.
We do not sell data to third parties.
6. Your rights (GDPR)
Under GDPR you have the right to:
- Access: request a copy of the data we process.
- Rectification: correct inaccurate data.
- Erasure: request deletion of data (right to be forgotten).
- Portability: receive data in a structured format.
- Objection: object to processing for marketing purposes.
- Complaint: file a complaint with the Data Protection Authority.
To exercise your rights write to: info@ekospill.it
7. Cookies
We use technical cookies necessary for the platform to function (session, cart, language preferences). We do not use third-party profiling cookies without consent.
- Session cookies: temporary, deleted when the browser is closed.
- Preference cookies: store language and settings.
- Analytical cookies (Google Analytics): anonymized, to improve the service.
8. Contacts
For any questions regarding the processing of your personal data, contact us at: info@ekospill.it